Support

OKIPO: Alarm Clock & Wake Up

Contact

For questions or bug reports, please email us at the address below. It helps if you include your device (for example, iPhone 17) and iOS version.

yumitsuda1215@icloud.com

FAQ

My alarm doesn't ring
Check that "Alarms" is allowed in iPhone Settings > OKIPO. Also check whether the App's home screen shows "Alarms aren't allowed" or "Some alarms aren't scheduled".

I stopped it with the Stop button
Okipo keeps ringing until you finish your mission (and rings again a minute later, up to 30 times). You can turn this off in Settings.

I can't do the mission
On Item Hunt you can change the item twice, and "Switch to Walk" is always available. In a dark room the flashlight turns on automatically. If you really need to stop, press and hold "Emergency stop" on the mission screen (it's recorded as an emergency stop).

I want to cancel my subscription
Go to iPhone Settings > your name > Subscriptions > OKIPO.

My subscription disappeared after changing phones
Tap Settings > "Restore Purchases" in the App.

I want to delete my data
In the App, tap Settings > "Delete all data" to erase this device's data and scheduled alarms (this does not cancel your subscription).